ONLINE FILE W1.1 MARKS & SPENCERA NEW WAY TO grapple The Problem mark & Spencer (marksandspencer.com) is a UK-based, upscale, global retailer cognize for its high-quality, high-priced merchandise. op epochting(a) in more than 30 countries, the corporation faces unbending competition, curiously since the beginning of the economic slowdown that started in 1999. guest returns became a detailed success factor for label & Spencer. former(a) critical success factors included an appropriate store list dust and efficient supply chain activities. To attract shoppers, the company had to crucify prices at its stores, which drastically reduced profits. Sev whilel separate capacious retailers were wrestling with similar problems, including Kmart, which had to file for bankruptcy. Will Marks & Spencer (M & S), a world-class retailer, be able to survive? The Solution M & S realisticized that survival in the digital era depends on the use of information technology in worldwid e and electronic commerce in particular. Electronic commerce (EC, e-commerce) is the make for of buying, selling, transferring, or exchanging products, services, and/or information via electronic networks and computers. M & S initiated several EC initiatives, including the following: Selling online. Like legion(predicate) an(prenominal) other retailers, M & S sells some of its merchandise online.

Shoppers fundament collect their merchandise in a shopping basket, obligation online, and receive the merchandise the next day (in the UK). Online shoppers are boost to provide a UPC code in install to admit the same product they see at a base store, fre! quently at a lower price. Security. A warrantor measure ashes tracks transaction data in real time, sounding for fraudulent events. If any fraudulent events are discovered, the system alerts the in-store security staff in the affected store by send them a short text message via cadre phone. store management. A mainframe-based warehouse management system, known as the Multi-User storage warehouse System (MUWS), was installed...If you want to get a full essay, order it on our website:
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